Muhammad Hafiz Abd Rashid Senior Lecturer Doctor Of Philosophy Services Marketing Universiti Teknologi Mara Shah Alam Uitm Faculty Of Business And Management
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Pdf Hierarchical Service Quality Model Towards Student Satisfaction Muhammad Hafiz Abd Rashid And Aida Azlina Academia Edu
Pdf The Role Of Recovery Satisfaction On The Relationship Between Service Recovery And Brand Evangelism A Conceptual Framework
Pdf Are Customers Willing To Act Beyond Positive Word Of Mouth After Service Recovery A Pls Sem Approach In The Restaurant Industry Muhammad Hafiz Abd Rashid Academia Edu
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Does Service Recovery Affect Customer Satisfaction A Study On Co Created Retail Industry Topic Of Research Paper In Economics And Business Download Scholarly Article Pdf And Read For Free On Cyberleninka Open
Pdf A Review On Full Service Restaurants In Malaysia
Pdf Moderating Effects Of Organizational Culture On The Link Between Leadership Competencies And Job Role Performance Dr Abdul Kadir Othman And Muhammad Hafiz Abd Rashid Academia Edu
Pdf Service Quality And Patients Satisfaction In Healthcare Service In Malaysia
Pdf Customer Reactions To Service Failure And Recovery In The Restaurant Industry A Covariance Based Sem Approach Muhammad Hafiz Abd Rashid Academia Edu
Pdf Creating Brand Evangelists Through Service Recovery Evidence From The Restaurant Industry
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Pdf Relationship Between Stress Factors And Turnover Intention Among Customer Service Employees Of A Malaysian Multinational Company Muhammad Hafiz Abd Rashid Academia Edu
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